Content House Kenya ("Content House", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.contenthousekenya.org or interact with us through our website.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Content House Kenya is a creative collective that develops artistic, cultural, educational, and social impact initiatives. Through storytelling, film, music, cultural preservation, and community engagement, we work with artists and communities to create meaningful social impact.
Contact Information
Content House Kenya
eBee Kilimani Center, Chaka Road
Nairobi, Kenya
Email: hello@contenthousekenya.org
Information We Collect
We only collect personal information that you voluntarily provide to us through our website.
This may include:
Full name
Email address
Phone number
Information contained in your message or inquiry
We may also collect limited technical information necessary for the operation and security of the website, such as browser type, device information, and IP address logs generated by our hosting provider.
How We Use Your Information
We use the information you provide to:
Respond to inquiries and requests
Communicate with you regarding our programs, projects, partnerships, or activities
Evaluate partnership, collaboration, donation, or community engagement opportunities
Improve our website and services
Protect the security and integrity of our website
Comply with applicable legal obligations
We will not sell, rent, or trade your personal information to third parties.
Legal Basis for Processing
Where applicable under the laws of Kenya and other relevant jurisdictions, we process personal information based on:
Your consent
Our legitimate interests in operating and improving our organization and website
Compliance with legal obligations
The performance of activities requested by you
Sharing of Information
We may share personal information with trusted service providers who assist in operating our website or supporting our activities, including:
Website hosting providers
Email and communications providers
Technology and security service providers
These providers are only permitted to use information as necessary to perform services on our behalf.
We may also disclose information when required by law, court order, or governmental authority.
Third-Party Websites and Services
Our website may contain links to external websites, partner organizations, media platforms, or embedded content such as videos.
We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.
Donations and Future Payment Services
Should Content House Kenya introduce online donations or payment services in the future, payment transactions may be processed by trusted third-party payment providers such as Pesapal or other approved providers.
Content House Kenya does not store or process payment card information directly unless specifically stated otherwise.
Any payment processing provider will be governed by its own privacy policy and security standards.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.
However, no internet-based transmission or storage system can be guaranteed to be completely secure. Users provide information at their own risk.
Data Retention
We retain personal information only for as long as necessary to:
Respond to inquiries
Maintain records of communications
Fulfill legal, operational, and administrative requirements
Support ongoing partnerships or engagements where applicable
When information is no longer required, we will securely delete or anonymize it where reasonably practicable.
Your Rights
Subject to applicable laws, including the Kenya Data Protection Act, 2019, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where appropriate
Object to certain processing activities
Withdraw consent where processing is based on consent
Request information regarding how your data is used
To exercise any of these rights, please contact us using the details provided below.
Children's Privacy
This website is intended for a general audience and is accessible to users of all ages.
We do not knowingly collect personal information from children without appropriate consent where required by law. If you believe a child has submitted personal information to us, please contact us so that we may take appropriate action.
International Visitors
Content House Kenya's website is accessible worldwide. By providing information through our website, you understand that your information may be processed in Kenya or in jurisdictions where our service providers operate, subject to appropriate safeguards and legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised "Last Updated" date.
We encourage visitors to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Content House Kenya
eBee Kilimani Center, Chaka Road
Nairobi, Kenya
Email: hello@contenthousekenya.org
